Contact Information

Welcome to Malaster!

We value our users and are committed to providing exceptional customer service. If you have any questions, concerns, or feedback, we’re here to help. Please feel free to contact us using the following methods:

Customer Support:

Our dedicated customer support team is available to assist you with any inquiries or issues you may have. Whether you need help with an order, have questions about our products or services, or require technical assistance, we’re just a message away. Contact our friendly support team via email at support@malaster.com or through the contact form below.

Sales and Business Inquiries:

For sales-related inquiries, partnerships, or any business-related matters, you can reach out to our sales team. Contact them by sending an email to sales@malaster.com, and we’ll promptly respond to discuss potential collaborations and opportunities.

Media and Press:

Members of the media seeking information about Malaster or interested in conducting an interview or featuring our company are encouraged to contact our media relations department. Please email media@malaster.com, and we’ll be happy to provide the necessary resources and support.

Feedback and Suggestions:

We greatly value your feedback and suggestions. Your input helps us improve our products and services, ensuring we meet and exceed your expectations. If you have any ideas, comments, or suggestions, please don’t hesitate to share them with us at feedback@malaster.com.

Report Security Concerns:

At Malaster, we take security very seriously. If you believe you’ve discovered a security vulnerability or have concerns about the safety of our website, please reach out to our security team immediately at security@malaster.com. We appreciate your assistance in maintaining a safe online environment.

Address:

 If you prefer traditional mail or need to send us physical documents, you can do so at our office address:

 

Malaster Company, Inc.

3565 Victory Streeet, STE B

Santa Clara, CA 95054

 

Please note that this address is for correspondence purposes only and not for customer visits or product returns. For returns or exchanges, please follow the instructions provided in our Returns and Refunds policy.

 

We aim to respond to all inquiries within 24 to 48 hours. However, during busy periods, it may take slightly longer. Rest assured, we are working diligently to address your concerns and provide the best possible support.

 

Thank you for choosing Malaster. We look forward to assisting you and providing you with an exceptional experience!